Course Descriptions


Open Help Workshop

Fee: $5.00 No advance registration required. [NO charge if we can not help you!]

A $5 Open Workshop to help solve your technology problem, answer questions, or practice of class exercises is available on the:
  • 1st and 3rd Monday from 1:30 to 3:30 pm at Knightdale Recreation Center (beginning 09/16/19)
  • 2nd and 4th Monday from 1:30 to 3:30 pm at St. James United Methodist Church (excepting 12/23/19)
  • 1st Friday from 10 am-Noon at A.E. Finley YMCA. (excepting 11/29/19, 12/27/19) and
  • on 10/15/19, 11/12/19,12/10/19 from 1:30-3: 30 pm at REX Wellness Center

This workshop is for anyone. Have questions about using your computer? Just drop in and get one-on-one assistance with laptops, tablets, and Smartphones. Volunteers are available to help with a variety of questions such as: how to use Windows 10, photos management, computer apps, help with some hand-held devices, assistance with problems such as malware, virus protection, or for class students to practice or get help on assignments, etc. Assistance depends on volunteers available.

Classes and Seminars

Courses are based on Microsoft Windows 10 operating system, except the Android and Apple iOS classes. Sessions are two hours in length unless otherwise noted. Students may need an email account ID & password and a flash drive for some classes. Students may bring a personal laptop or use a classroom PC.

Costs:         1 session/seminar = $10         2 sessions = $15         3 sessions = $20         4 sessions = $25

Android Smartphone Applications
(Intermediate Level)

Fee: $10.00

Seminar. (2.5 hours.)         Pre-Req: Using Your Android Smartphone or equivalent.

Learn how to use the Play Store, finding new applications, downloading them to your Smartphone. Learn all the tricks to take good pictures. Learn the Map application and how to use your GPS – never get lost again. Many, many applications are available for your Smartphone. We will cover as many as we can.


Android Smartphone Settings
(Intermediate Level)

Fee: $10.00

Seminar. (2.5 hours.)         Pre-Req: Using Your Android Smartphone or equivalent.

Learn how to customize and personalize your Smartphone to meet your needs. Learn how to manage notifications and interruptions. Set up your Security management to protect your privacy. Learn how to extend the life of your Smartphone battery and much more.


Android:  Using Your Smartphone
(Basic Level)

Fee: $10.00

Seminar. (2.5 hours.)         Pre-Req: Going Further with Your PC  or equivalent

Learn the basics of how to use your Android-based Smartphone. Understand settings for safe and efficient use. Learn practical use of your phone’s applications (Apps).


Android: Using Your Android Tablet
(Intermediate Level)

Fee: $10.00

Seminar. (2.5 hours.)         Pre-Req: Using Your Android Smartphone or equivalent

Need help getting your Android Tablet to work the way you would like? This Seminar will review the Tablet set-up options and operational considerations. Learn how to find, download, and set-up the applications you want and need. Learn to enjoy your Android Tablet.


Cloud Computing – Introduction
(Advanced Level)

Fee: $10.00

Seminar.         Pre-Req: Experienced PC/Windows user

Introduction to Cloud Computing is an overview of the basics of using the “Cloud” for data storage, document backup and utilizing cloud-based applications. This is a general overview and will prepare students to utilize cloud vendor services like Microsoft’s OneDrive, GoogleDrive, DropBox, etc.


Cloud Computing – Using MS OneDrive
(Advanced Level)

Fee: $10.00

Seminar.         Pre-Req: Experienced PC/Windows user.

OneDrive is Microsoft’s ‘Cloud’ storage site. This seminar is an introduction to and overview of its features, with a more detailed explanation of its use in Windows 10 File Explorer, and how to use the onedrive.com web site.


Cutting The Cable Cord – Save on HDTV
(Intermediate Level)

Fee: $10.00

Seminar.         Pre-Req: None

Cable TV costs too much? Not happy about your channel choices? This class will help you with your choices for TV without cable. This class will help you save money while enjoying all the programs you like to watch.


File Explorer – Where’s My Stuff? 
(Intermediate Level)

Fee: $20.00

3 sessions.        Pre-Req: Going Further with Your PC or equivalent.

This course offers ways to manage data storage in files and folders. Covers folder creation, structure, and organization using Windows File Explorer.


Fun with Photos – Google Photos
(Intermediate Level)

Fee: $15.00

2 Sessions.          Pre-Req: Experienced PC user.

This class encompasses basic photo editing and sharing photos using the Google Photos app that can be used on most devices.


Genealogy Series: Ancestry.com #1 – Genealogy Overview
(Intermediate Level)

Fee: $10.00

Seminar.        Pre-Req: Computer user, some browsing internet experience. 

This seminar will provide an overview of the genealogy hobby, including DNA testing and building a family tree. The instructor will demonstrate using Ancestry.com. Q/A included in the class.


Genealogy Series: Ancestry.com #2 – Getting Started with Ancestry.com
(Intermediate Level)

Fee: $10.00

Seminar.        Pre-Req: Knowledgeable computer users, experienced with Web browsing, and are beginning or casual Ancestry.com users.

This seminar will explain how to create an account with Ancestry.com and how to get started building your family tree. It will include overviews of working with Hints (“green leaves”) and using the Search feature. The instructor will demonstrate. Q/A included in the class.


Genealogy Series: Ancestry.com #3 – More Topics in Ancestry.com
(Intermediate Level)

Fee: $10.00

Seminar.         Pre-Req: Knowledgeable computer users with Web browsing experience and are beginning or casual Ancestry.com users.

This seminar will demonstrate more Ancestry.com topics building on the information covered in the Getting Started with Ancestry.com seminar. It will include demonstrations of working with other genealogy sites including FindAGrave. Other miscellaneous topics will be covered such as sharing your tree, working with Settings and the Ancestry.com Home screen. The instructor will demonstrate. Q/A included in the class.


Genealogy Series:  Ancestry.com #4 – Ancestry.com Workshop
(Intermediate Level)

Fee: $10.00

Seminar.        Pre-Req: Ancestry.com account and some experience.  The workshop is open to anyone who has a current  Ancestry.com  account, has some experience with  Ancestry.com or has taken  Ancestry.com #2 and Ancestry.com #3.

This workshop is presented as a forum to promote best practices, address students’ questions, issues, problems and/or suggestions about using the web site  Ancestry.com.  Topics raised by students will be discussed in class. Students can bring their own devices or use a school PC.  The instructor will lead the class with a demonstration of that student’s topic and/or the student can demonstrate. 


Genealogy Series:  Ancestry.com #5 – Making sense of your Ancestry DNA Test Results
(Intermediate Level)

Fee: $10.00

Seminar.        Pre-Req: Knowledgeable computer users, experienced with Web browsing.

This seminar is intended for students who have had their DNA tested by Ancestry.com. It will benefit students who either have an Ancestry tree linked to their test results or have just had their DNA test completed and do not yet have a tree. Users without a tree can view their DNA results without having to pay for an Ancestry subscription. Students who already have a tree on Ancestry will already have an account. Subjects of the seminar will cover ethnicity results, DNA match lists, and techniques to find matched people in those lists. The instructor will demonstrate. Q/A included in the class.  


Genealogy Series: Basic Genealogy Concepts

(Basic Level)

Fee: $10.00

Seminar.         Pre-Req:  None.  The workshop is open to anyone who is interested in genealogy and family history subject. 

This session introduces genealogy basic concepts:  how and where to start, basic recording forms, beginning the family tree, organizing manual and digital files, inventorying artifacts, local resources, and much, much more.


Genealogy Series: Databases – Family Search
(Basic Level)

Fee: $10.00

Seminar.         Pre-Req:  None.  The workshop is open to anyone who is interested in genealogy and family history subject. 

This is an introduction to the Church of Latter-Day Saints free online program called Family Search. It has an international scope and the ability to search and now see many of the records that used to be on the LDS microfilm. There are many features such as their Research Wiki, that will assist you in the geographical areas you are searching.


Genealogy Series: Databases – Family Tree Maker
(Basic Level)

Fee: $10.00

Seminar.         Pre-Req:  None.  The workshop is open to anyone who is interested in genealogy and family history subject. 

Family Tree Maker is a software database app that allows you to organize your genealogical data, with the ability to synchronize (download, and if you like, upload) your data with other genealogical databases, like Ancestry. The latest update, 2019 version, is expected out in Fall 2019, which we hope to demonstrate. A companion program, Charting Companion 7, will also be demonstrated.

Genealogy Series:  Libraries and Archives for Genealogists
(Basic Level)

Fee: $10.00

Seminar.         Pre-Req:  None.  The workshop is open to anyone who is interested in genealogy and family history subject. 

The variety of libraries and archives that are available by visiting in person or online can give genealogists a wealth of information to document their research. Each will have distinct types of records that can supply proofs for your research, background for your written family history or clues to where to search next.


Genealogy Series: More Tech Tools & Websites
(Basic Level)

Fee: $10.00

Seminar.        Pre-Req:  None.  The workshop is open to anyone who is interested in genealogy and family history subject. 

This is a continuation of the topic of online tools that are useful to genealogists and writers of family history. They include but are not limited to: YouTube, gleanings from Geoff Rasmussen’s Tech Tools webinars, Timelines & tools to supply background or context, translation of foreign texts, GenScriber, Snap Tool, the US GenWeb,  and International GenWeb, Deedmapper, et al.


Genealogy Series: Organizing Your Genealogy Information
(Basic Level)

Fee: $10.00

Seminar.         Pre-Req:  None.  The workshop is open to anyone who is interested in genealogy and family history subject. 

This session will suggest various tools and techniques to organize the digital and manual “pile” of information generated by genealogy research, including color-coding systems, numbering systems,, file naming, basic recording forms, beginning the family tree, organizing manual and digital files, inventorying artifacts, local resources, and much, much more.

Genealogy Series:  Societies
(Basic Level)

Fee: $10.00

Seminar.         Pre-Req:  None.  The workshop is open to anyone who is interested in genealogy and family history subject. 

Societies come in many types: historical, genealogical, lineage, occupation-related, ethnic, common research topic, military, religious et al.    We will start to scratch the surface and learn about resources that may open new avenues of research to enhance the understanding of your ancestors’ background. 


Genealogy Series: Technology Tools to Aid Genealogy
(Basic Level)

Fee: $10.00

Seminar.         Pre-Req:  None.  The workshop is open to anyone who is interested in genealogy and family history subject. 

Topics range from hardware tools, internet databases, offline family tree apps, research tips, finding aids, and much, much more.


Getting Started with Your PC – Hands-On
(Basic Level)

Fee: $25.00

4 sessions.         Pre-Req: Little or no computer skills.

This course is for new users with limited or no computer experience who are starting to get familiar with a computer, mouse, and keyboard. Class exercises improve skills and teach participants to create and save short documents.


Getting Started – Internet and eMail
(Basic Level)

Fee: $20.00

3 sessions.       Pre-Req: Getting Started – Hands-On.

This course is for users with limited computer experience. Students are introduced to basic Internet usage; using e-mail, sending and receiving messages, and uploading/downloading attachments and photos.


Going Further with Your PC
(Intermediate Level)

Fee: $25.00

4 sessions.         Pre-Req: Getting Started courses or equivalent skill.

This course is for students who have basic experience using the mouse and keyboard. Students will learn the basics of Windows 10: how to use the different features and function, how to enter/edit text, and to save and retrieve data files.


Google Can Do That?
(Intermediate Level)

Fee: $15.00

2 sessions. (2.5 hours)        Pre-Req: Going Further with Your PC or equivalent.

Google is known primarily as a Search Engine, but it is way more than that. This class will cover more comprehensive ways of searching and using Maps, and introduce apps such as Google+, Photos, YouTube, Google Play, Gmail, Calendar, Google Drive and Docs.


Internet Browsing: Using Edge
(Intermediate Level)

Fee: $25.00

4 sessions.         Pre-Req: Getting Started or equivalent.

This course teaches proper and safe ways to browse the Internet using Microsoft Edge, the Windows 10 browser. Students will learn basic browsing; file downloading, browser customization, saving favorites and security concepts.


Internet Browsing: Using Chrome
(Intermediate Level)

Fee: $15.00

2 sessions.         Pre-Req: Getting Started  – Internet and Email or equivalent.

This class will teach students to install and use the popular and FREE internet browser Google Chrome. Students may bring their personal devices to class or use one of the classroom laptops.


iOS #1: iPad/iPhone – Introduction to the Basics

Fee: $10.00

Seminar.

 This course will focus on mobile devices from Apple to illustrate their capabilities and underlying concepts.  In this course, you will be shown how to set up these devices and be provided with a brief overview of the many applications(apps) available including the “Find My iPhone” app. Bring your iPad and/or iPhone along as well as your Apple ID and password.


iOS #2: iPhone: Getting to Know Your iPhone

Fee:$10.00

Seminar.

This course will teach you how to get the most out of your Apple iPhone, including basic set up, making phone calls, and more advanced telephone features such as” Do Not Disturb” and, importantly, how to use the Find My iPhone app. Bring your iPhone along as well as your Apple ID  and password.


iOS # 3: iPad/iPhone: Going Further with Built-in Apps

Fee: $10.00

Seminar.         Pre-Req: iOS #1 Introduction to the Basics or  iOS#2  Getting to Know Your iPhone class, or Intermediate User.

 Learn about the apps that were included with your iPhone/iPad; especially the Contacts, Calendar, Camera, Photos, and FaceTime Apps. Advanced settings will also be covered. Either “iOS1 – The Basics” or ”IOS2: Getting to Know Your iPhone” class is a prerequisite. Bring your iPad and or iPhone as well as your  Apple ID and password


iOS #4: iPhone/iPad: Enhance with New Content

Fee: $10.00

Seminar.         PreReq: Either iOS#1 Introduction to the Basics or iOS#2 Getting to Know Your iPhone or Intermediate iOS user.

There are over 2 million apps available, over 26 million songs and millions of books that you can get for your iPhone/iPad. Learn how to search and download some of this great content from the App Store, the iTunes Store, and the iBooks Store as well as how to check out eBooks from the Wake County Public Library. Bring your iPad and/or iPhone along as well as your Apple ID and password.


iOS #5: iPad: Introduction to iCloud

Fee: $10.00

Seminar.         Pre-Req: iOS #1   Introduction to the Basics or  iOS#2  Getting to Know Your iPhone

The iCloud service allows users to securely store personal computer files on Apple’s iCloud servers and access them from multiple devices. It also lets you sync multiple devices, including your iPad, iPhone, iPod and PCs running Mac OS or Windows. Consider it a highly capable personal Internet hard drive! This class will show you how to set up an account and make the best use of the service. Bring your own iPad, iPhone or iPad Touch, your Apple ID & password.


iOS #6: iPhone/iPad: Getting to Know Siri

Fee: $10.00

Seminar.         Pre-Req: Intermediate device user.

Siri is an Apple iPhone and iPad personal assistant app, using natural language to answer questions, make recommendations, and send requests to services like Google Maps and more.


iOS #7: Taking, Editing & Sharing your iPhone/iPad Photos

Fee: $10.00

Seminar.         Pre-Req: iOS #1   Introduction to the Basics or  iOS#2  Getting to Know Your iPhone

Over 80% of all photos are taken on mobile devices. Most of those photos are still on the device that took them. This workshop will discuss the best way to take, edit and share those digital photos on your iPhone/iPad. Bring your iPad/iPhone and learn how to take, edit and share great photos.


MS Office: Excel: Level 1
(Basic Level)

Fee: $10.00

Seminar.         Pre-req: Experienced PC User

This class starts with basic definitions of spreadsheets; continues with calculation examples, and discusses formatting and using colors in cells.


MS Office: Excel: Level 2
(Intermediate Level)

Fee: $10.00

Seminar.         Pre-Req: Excel Level 1 or experienced PC / Excel users.

This class builds on the lessons in the Excel Level 1 class, adding more functions, how to find them, sorting data,  drawing a graph,  header/footer creation, and page-break previews.


MS Office: PowerPoint: An Introduction
(Basic Level)

Fee: $10.00

Seminar.         Pre-Req: Experienced PC user.

Learn basic presentation definitions and how to create various page and slide types, and how to use transitions and other tips to produce effective presentations.


MS Office: Word Level 1 — Introduction
(Basic Level)

Fee: $10.00

Seminar.         Pre-Req: Experienced PC user.

This seminar gives an overview of text management using MS Word functions to create a document, including keying, font selection, numbered lists, spellcheck, page layout, using the Thesaurus and format styles.


MS Office: Word Level 2
(Intermediate Level)

Fee: $10.00

Seminar.         Pre-Req: MS Word 1 or experienced PC users familiar with MS Word.

This class builds on the lessons in the MS Word 1 — Introduction class, adding data tables, using labels, Table of Contents and Tables of Figures and Citations.


Skype, An Introduction
(Intermediate Level)

Fee: $10.00

Seminar. (2.5 hours).          Pre-Req: Going Further with Your PC or equivalent.

Learn the basics of how to use Skype to communicate with family and friends. Skype is a free program that allows you to communicate by voice and video with other users around the world. Anyone with Internet access can create a Skype account.


Travel Planning Using the Internet
(Basic Level)

Fee: $10.00

Seminar.         Pre-Req: None

Learn the basics of how to use the internet to plan your trips, vacations, and more – explore travel sites, research specialty trips, make travel arrangements, explore tourist attractions.

 Windows 10: Features and Functions
(Advanced Level)

Fee: $15.00

2 sessions.         Pre-Req: some experience using Windows

Students will learn how to use the new features of Windows 10, such as the Start menu, Taskbar, and the Windows Store.

 Windows 10: Settings
(Advanced Level)

Fee: $15.00

2 sessions.         Pre-Req: Windows 10: Features & Functions or equivalent

Windows 10 has many options that enable you to customize the way your computer operates. Learn how to personalize the various screens, control notifications, protect your privacy, and much more.


Windows 10 Tips & Techniques
(Advanced Level)

Fee: $10.00

Seminar.        Pre-Req: Experienced PC User.

This seminar will present some helpful tips and techniques for using Windows latest operating system. These techniques will guide the user to utilize Windows 10 more efficiently.


Windows Backup
(Advanced Level)

Fee: $10.00

Seminar.        Pre-Req: Going Further with Your PC or equivalent.

Learn the importance of backing up your computer onto various storage devices. Students will learn how to automate regularly scheduled computer backups. Several methods of backing up data will be discussed.